Privacy policy
Introduction :
In this privacy statement, we explain what we do with the data we obtain about you via fessinparfumerie.com. We recommend that you read this statement carefully. When processing your personal data, we will comply with all applicable privacy laws.
The purpose of this privacy policy is to inform you in a clear, simple and comprehensive manner about the processing of personal data that you provide to us, or that we may collect during your browsing on our website, about any transfers of such data to third parties, and about your rights and options for controlling your personal information and protecting your privacy.
If you have any questions or would like to know exactly what data we hold, please contact us.
What is personal data?
Personal data is any information relating to an identified or identifiable individual. But because it concerns individuals, they must retain control over it.
A natural person can be identified :
Directly (e.g. first and last name);
Indirectly (e.g. by telephone number, postal or e-mail address).
The identification of a natural person can be carried out :
From a single piece of data (e.g. name);
From cross-referencing a set of data (e.g. a woman living at such and such an address, born on such and such a day, and a member of such and such an association).
What personal data do we collect?
We collect this data directly from you (when you create an account on Our sites/applications, make a purchase, or communicate with Our advisors), or passively (via the use of cookies or browser tracers).
Your identity and contact details :
Such as your last name, first name, address, telephone number or e-mail address, when you decide to communicate them. For example, to create an online account, make a purchase, return or exchange a product.
Demographic information :
Such as your gender, place of residence
Payment information :
For example, credit card numbers, bank account numbers, PayPal account information or other payment information you need to provide to pay for products.
Please note that your bank details are not transmitted unencrypted on our server. Payments are made via a secure payment platform, supplemented by control measures to guarantee the security of purchases and combat fraud. Your credit card details are never transmitted unencrypted over the network.
Information about your orders:
Such as product type, quantity and price.
MISCELLANEOUS
Information that you may provide to our customer service department;
Certain health data in the event that you report an adverse reaction to one of our products;
How long we keep your data :
Your data will only be kept, in a form that allows you to be identified, for as long as is reasonably necessary for the purposes described above, or for as long as is permitted by law. The length of time we keep your data is determined according to the following criteria:
Your data is processed for a period of:
- If you are a prospect, three years from the date of our last contact.
- If you are a customer ten years after your last purchase on our website, (i.e. you bought one of our products)
Your data will then be archived, and may be used in the event of a dispute, action or litigation, for the duration of the applicable statute of limitations. In the event of legal action, data may be kept until all legal remedies have been exhausted, and will then be deleted or archived within the limits permitted by law
. Your data will then be destroyed.
Sharing with other parties :
ur personal data are processed by Fessin Parumerie staff.
Nevertheless we may communicate your personal data to :
Payment service providers;
Fraud prevention and control providers;
Logistics providers;
Marketing solutions providers.
When we are legally required to do so to comply with applicable law, to respond to a court order, or more generally to satisfy any request from an authorized authority.
Cookies :
Our website uses cookies. For more information on cookies, please refer to our Cookie Management.
Google may not use the data for any other Google services.
Security
We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to data is protected and that our security measures are regularly reviewed.
Third-party websites :
This privacy statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
Changes to this privacy statement :
We reserve the right to modify this privacy statement. We recommend that you check this privacy statement regularly for any changes. In addition, we will actively inform you whenever possible.
Claim :
If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to lodge a complaint with the data protection authority.